Privacy Policy

Thank you for visiting VistaVilla's website and reviewing our privacy practices. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect various types of information when you interact with our website or services, including:

  • Personal Information: Such as your name, email address, phone number, and billing information when you make a reservation or contact us.
  • Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and referring URL.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing Services: Fulfilling your reservations, responding to inquiries, and providing customer support.
  • Improving Our Services: Analyzing usage trends, optimizing our website, and developing new features.
  • Marketing and Communications: Sending promotional emails, newsletters, or updates about our services (you can opt-out at any time).
  • Legal Compliance: Complying with legal obligations and enforcing our terms and policies.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share information with trusted service providers who assist us in operating our website or providing services to you.
  • Legal Compliance: When required by law or to protect our rights, property, or safety of our users.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also opt-out of receiving marketing communications from us.

6. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will promptly delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.